Lead QA Engineer at Portal (W18)
Shopify for Professional Services Businesses
Remote
Full-time
About Portal

At Portal, we're building Shopify for Service Businesses. Our mission is to power the next generation of modern service companies. We help marketing agencies, accounting firms, and many other types of businesses to sell and deliver their services online.

While it is straightforward to set up a Shopify store and sell a physical product on the Internet, entrepreneurs that want to provide a service on the Internet have to stitch together apps and are unable to offer clients a streamlined experience under their own brand. We want to change this by giving service businesses the building blocks (messaging, payments, etc.) to design their own product and offer their clients a modern streamlined experience.

In February 2022, we raised a $10M seed round led by Ali Rowghani at YC Continuity and Lachy Groom. Other investors include Y Combinator, Liquid 2, Tribe, Addition, Slope, YC partner and Scribd founder Jared Friedman, former SVP Product at Lyft Ran Makavy, and Pipe founders Zain Allarakhia and Josh Mangel.

About the role

At Portal, we're building Shopify for Service Businesses. We want to make it easy for entrepreneurs anywhere to start and scale service businesses: marketing agencies, bookkeeping firms, recruiting agencies, and thousands of others.

While it is straightforward to set up a Shopify store and sell a physical product on the Internet, entrepreneurs that want to sell and deliver a service on the Internet have to stitch together SaaS apps, and even then are unable to offer clients a streamlined experience under their own brand. We want to change this by giving service businesses the building blocks (messaging, payments, etc.) to design their own product and offer their clients a modern streamlined experience.

In February 2022, we raised a $10M seed round led by Ali Rowghani at YC Continuity and Lachy Groom. Other investors include Y Combinator, Liquid 2, Tribe, Addition, Slope, YC partner and Scribd founder Jared Friedman, former SVP Product at Lyft Ran Makavy, and Pipe founders Zain Allarakhia and Josh Mangel.

About the role

As a Lead QA Engineer, you will ensure we maintain customer trust and delight with every launch, new feature, and change we introduce in our applications. You'll operate as a teammate to developers, product managers, and designers to help deliver incredible product experiences. You'll play a critical part in shaping the experiences we deliver by developing a deep knowledge of each domain, and an understanding of what problems our application solves for the businesses that rely on us.

Who you are

  • You have good values.  You have high integrity. You understand why diversity matters and make others feel like they belong. You're low ego and make the workplace more fun for everyone.

  • You're entrepreneurial.  You are comfortable with ambiguity and thrive in fast-pasted environments. You've likely worked at startups before or might want to start one in the future.

  • You're hardworking.  You understand that building a category-defining company requires people that work smart and that also work hard.

  • You're experienced.  You have 3+ years experience working on QA process including manual and automation tests

  • You're resourceful.  You are a fast learner and have a “get things done” mentality. If you don't understand something you quickly determine what to do to push forward.

  • You put users first.  You think critically about the implications of what you're building. You're constantly putting yourself in shoes of the users and push back when necessary.

What you'll do

  • Plays a leadership role in the design, development, and implementation of QA processes and components.

  • Expand our existing test automation framework and test coverage.

  • Perform manual feature, smoke, regression, and other tests of the portal application as needed

  • Collaborate with a Product Manager and with the wider product and development team to understand how new features should be tested and to contribute to automated tests for these new features.

  • Analyze bugs and errors found during tests and from customers

  • Track and communicate test results in a timely, effective, and automated manner.

  • Collaborate with engineers to define and implement mechanisms to inject testing earlier into the software development process.

  • Identify, share, and nurture the adoption of best practices in code health, testing, testability, and maintainability. You should champion bug free releases and sound QA processes

Technology

React TypeScript Go DynamoDB AWS Lambda

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