Sr. Product Manager at OpenPhone (S18)
The new phone for business.
Remote
Full-time
About OpenPhone

OpenPhone is on the mission to build the world's best calling and messaging app for professionals and businesses. With over 10,000 paying customers already, we are aiming to be the #1 communications app for the 130 million professionals in North America.

Our founders are previous engineers and product managers at companies that have built software for over half a million businesses. We are backed by the industry’s best venture firms including Y Combinator, Slow Ventures, and Garage Capital, with an amazing list of advisors from Asana, Facebook, Google, and more.

About the role

Do you love creating products that thousands of people rave about? Do you thrive in autonomous, fast-paced environments? Do you want to make a significant impact at a high-growth startup?

At OpenPhone, building simple and delightful experiences is not only our competitive advantage but a value we hold dear. This philosophy applies to everything we do; from the way we work to the look and feel of our product, to the infrastructure it’s running on, our email copy, help articles, and everything else.

As our first Product Manager, you'll play a key role in crafting the OpenPhone experience. You’ll work closely with the founders and in collaboration with our engineering, design, and customer experience teams to help create, shape, and ship critical parts of the product.

Here are some things you’ll do

  • Tirelessly advocate for our customers
  • Create product specs, think through problems and edge cases
  • Continuously analyze customer feedback to incorporate it into the product
  • Talk to customers to develop a deep understanding of what they need and how we can serve them better
  • Ruthlessly prioritize our backlog to make sure we're always working on features that move the needle for our customers and the business
  • Whatever it takes to keep your team shipping and successful

About you

  • You’ve shipped great products as a Product Manager, Engineer, Designer, or Founder
  • You’re a creative product thinker who can combine quantitative thinking with good taste
  • You have incredibly strong data analytics skills and can structure complex analyses to answer key product questions
  • You are an excellent communicator with great attention to detail
  • You love the craft of shipping software and take pride in the outcome
  • You are scrappy and enjoy finding creative ways to plow through obstacles

There's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination, who is excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact candidate description.

About OpenPhone

OpenPhone is a new type of business phone. Our mission is to help people communicate better and be more productive.

We’re backed by Y Combinator and the best venture firms including Tiger Global, Craft Ventures, Slow Ventures, Kindred Ventures, and others. We're serving thousands of businesses around the world and growing quickly. We take a lot of pride in providing an exceptional customer experience and a product people love. Our customers rated us #1 on all possible categories on G2 Crowd.

We're a distributed team working from around the world - San Francisco, Seattle, Ottawa, Moscow, Manila, Sydney, and many more.

We are committed to creating an inclusive workplace that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Technology

Backend: Javascript, Node, Serverless, AWS, Postgres

Front-end: React, React Native, Swift, Java, Kotlin

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