Sales Admin at Homebase (W21)
Personalized rent-to-own real estate financing using technology in SEA
Remote
Full-time
About Homebase

Homebase is a novel home-financing tech startup tackling the millennial ownership crisis across Southeast Asia, starting with Vietnam. We use a combination of technology and financing to co-invest in your home so you can move in today.

The company is founded in Singapore and is one of the region’s fastest growing companies, disrupting a traditional trillion-dollar industry, and backed by some of the world’s leading VC’s and founders of billion-dollar companies. Homebase was named as one of the “Top 50 PropTech companies in the World” by the prestigious Silicon Valley powerhouse Plug and Play.

About the role

Company Description

Homebase (YC W21) is a real estate technology company from Singapore that aims to solve one of the biggest socio-economic problems of our generation: Homeownership. 

Our obsession with executional excellence, asymmetric access to international capital, and relentless, world-class talents are our unfair advantages that made us the most valuable proptech in Vietnam within a mere span of just 2+ years.

We are backed by leading global investors, such as Y Combinator, VinaCapital,Goodwater Capital, Ace & Co., andAntler; and are advised by founders and senior executives from some of the world’s largest and most successful tech companies, such as Alibaba, PropertyGuru, Opendoor, andDivvy Homes.

We are currently experiencing an extremely exciting time. We’ve recently announced our $30 million fundraise from leading global investors making us one of Southeast Asia’s most valuable real estate technology companies. We’ve seen increased recognition by international press including VNExpress, Forbes, and Vietcetera of the impact that Homebase is making across millions of lives. This coming year, we plan to open new offices across the country and region - with your joining coinciding with these exciting developments.

Homebase’s team hails from prestigious international organizations, such as Harvard, Stanford, McKinsey, Goldman Sachs, etc. We believe in hiring only top talents and historically accept only ~1% of all applicants. As a company, we are forward-looking and embrace diversity and remote-working. 

Our Company Culture

To learn more about what it's like to work at Homebase and our culture, please seehere.

Job Description 

Homebase is looking for a talented candidate to join the team as a Sales Admin. Sales Admin play the role of a key connector between the Business Development/Sales team and customers to ensure deals close smoothly. As the “face” of the Company, we expect Sales Admin Executives to be of the utmost calibre. The candidate will have the opportunity to work directly alongside core members of our high-performing team and will have the following responsibilities:

  • Process customer requests and inquiries;

  • Contact clients to obtain missing information or answer queries;

  • Ensure timely delivery of documents;

  • Maintain sales, customer records and develop monthly sales reports;

  • Communicate important feedback from customers internally;

  • Ensure sales targets are met and report any deviations;

  • Stay up-to-date with new products and features;

  • Work with tax notary office and competent authorities;

  • Collaborate closely with the team to increase sales and achieve greater customer satisfaction;

  • Ensure that the CRM system is constantly updated;

  • Other responsibilities assigned by the Line Manager.

Our Requirements

We are looking for candidates who fulfill the following criteria:

  • Based in HCMC;

  • Bachelor’s degree in Business/Sales preferred. Other degrees will also be welcomed based on necessary aptitude and growth potential;

  • Passionate about business development/sales, operations, and customer service; 

  • Working knowledge of B2C sales cycles;

  • Outstanding attention to detail;

  • Able to build rapport and sustain effective working relationships with diverse colleagues, partners, and clients;

  • Full professional proficiency/native in written and oral Vietnamese;

  • Conversant in English (fluency is a plus but not a requirement);

  • Prior experience working in the financial services/ insurance/ real estate industry is a plus.

We are looking for candidates who possess the following attributes:

  • Concise and effective communications: You’re able to articulately present and debate recommendations with cross-functional teams and senior leadership.

  • High-energy, team-first attitude: You’re motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business.

  • Proactive and passionate: You’re independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations.

  • Disciplined and responsible: You're highly independent in terms of prioritization, time management, and organizational skills.

  • Innovative and adaptable: You have impeccable attention to detail and high internal standards for work. You're always seeking ways to innovate, improve, and automate your work in a professional and effective manner.

Benefits and Opportunities

Candidates will have unparalleled opportunities for learning and accelerated career growth working in a fast-paced, hyper-growth startup environment. As a member of the team, you’ll have opportunities to:

  • Enrich your knowledge and develop key skills in the areas of sales, operations, and customer service by interacting directly with customers and partners;

  • Take on high-impact projects that have the potential to drive millions of dollars in revenues for the Company;

  • Broaden your professional network in the areas of real estate, financial services, and technology.

We offer candidates the following benefits:

  • Base salary ranging from 14,000,000 - 18,000,000 VND per month with Social Insurance and 13th-month salary;

  • Attractive employee stock option package;

  • Accelerated career path with arguably the most exciting proptech startup in Southeast Asia; 

  • Flexible/ remote-hybrid work environment.

Technology

We're using data science and machine learning to build one of the first Asset Valuation Models for real estate in Southeast Asia.

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