At AgileMD, we are building the most advanced real-time predictive analytics and clinical algorithms platform for hospitals. Our cloud-based engine supports and empowers the medical decisions of thousands of physicians across hospitals and clinics around the country, so that every patient receives the highest quality and value of care based on the latest medical knowledge and data.
AgileMD is headquartered in San Francisco, California.
At AgileMD, we are building the most advanced real-time predictive analytics and clinical algorithms platform for hospitals. Our cloud-based engine helps thousands of doctors and nurses around the country make medical decisions so that every patient receives the highest quality and value of care based on the latest medical knowledge and data.
AgileMD’s products integrate with the electronic medical records systems of large hospital systems and deliver highly available, robust tools. These tools ingest, transform, and analyze large amounts of patient data in real-time and make complex risk assessments and predictions. All of this is done across a distributed infrastructure that must provide high availability and adhere to the strictest security standards.
We’re looking for technical support analysts and engineers who are analytically-minded, are resourceful and fast learners, and who above all develop positive working relationships with colleagues, both internal and external. In this role, you will provide high-quality technical support for AgileMD’s hospital customers to implement, optimize, troubleshoot and resolve complex technical and functional systems from customers across the US. You’ll be working closely with clinical and technical contacts at hospital systems through email, phone, zoom, and in-person interactions plus using helpdesk and incident tracking systems. You’ll be joining a growing support team while stepping into a role with high expectations and responsibility. The team will provide comprehensive support to help you succeed. Our products and services are full of opportunities to solve hard problems that truly touch and change the course of patient lives.
This role is a technical position focused on the delivery of world class products and services. In this role, you will be:
Linux (primarily CentOS and Ubuntu) Node (using ExpressJS and PM2) React Postgres (Aurora), MongoDB, ElasticSearch, Redis, DynamoDB Nginx and AWS ELB Additional AWS tools including EC2, RDS/Aurora, Lambda, CloudWatch, S3/CloudFront, and more.