Smarking is a group of hyper-driven MIT PhDs, data scientists, engineers, transportation experts, and battle-tested business professionals working to solve the notorious parking problem via a unique enterprise approach. Smarking aims to enable highly efficient urban mobility by digitizing parking spaces and distributing parking inventory dynamically, in order to get the world ready for the connected, shared, and autonomous future.
Backed by top VCs like Y Combinator and Khosla Ventures, Smarking has brought its solution to over 2,500 parking locations across North America. For the first time, cities, parking asset owners, and parking operators can make data-driven decisions easily. Smarking also launched the industry’s first fully automatic dynamic pricing engine, producing 40%-400% revenue uplifts for online sales at at parking locations Chicago, NYC, Boston, and many other cities.
Smarking is a leading provider of enterprise software and data technology solutions for the massively overlooked $655B global parking industry.
This is an excellent position for a highly capable and successful professional with the passion in making customers happy, strong project management experience (Jira), technical background (SQL), and excellent communication and problem solving skills, who's ready to take on bigger responsibilities and a leap of faith, to not only deliver tech solution to clients with high speed and quality, but also help scale the entire practice in product implementation and user onboarding following the rapid growth of Smarking's product suites and client base on a daily basis.
Reporting to the Manager, Implementation and Support, this role will be responsible for expeditiously completing product implementation and customer onboarding once the contract is signed, with great resolution quality and customer communication to help establish a great foundation for customer retention and loyalty. The IPM is also responsible for working with all Smarking integration partners in the industry to continue improving Smarking's tech integration with all partners and building great relationship with everyone.
Although initially an individual contributor role, ideal candidates will be ready and able to assume managerial responsibilities.
Compensation and Benefits:
Smarking is a group of passionate MIT PhDs, data scientists, Silicon Valley engineers, and battle-tested business professionals, committed to enable highly efficient urban mobility by building the digital infrastructure for the massively overlooked $655B global parking industry ($131B in the US).
Smarking is hired by organizations like Brookfield Properties, City of Miami, ABM Industry Groups, and many other enterprise industry leaders to turn their parking data into business results. Smarking's dynamic pricing engine has been creating 40%-400% revenue uplift for online parking sales at parking facilities in Chicago, NYC, Boston, and many other cities, without any manual involvement required from property managers, leveraging fully automatic algorithm-driven yield management technologies similar to the airline and hotel industries.
Our backend system provides API endpoints through microservices, most of which are written in Python. Our tech stack includes Docker, Postgresql, ElasticSearch, Kubernetes, flask, nginx, terraform, and AWS services such as EC2, S3, SQS, and ECS.
Our front-end is mostly written in ES6. Our tech stack includes React, Redux, and Flow. We use mocha, chai, enzyme, and selenium for testing. We use webpack for packaging, and docker for containerization. And we’re constantly trying new tools and practices to be the best we can.