Quality Assurance Analyst at GrubMarket (W15)
Delivers direct from the⁣ farm to your door.
Remote
Full-time
1+ years
About GrubMarket

GrubMarket's mission is to conveniently make fresh & healthy food accessible to everyone. We firmly believe that you, your family, and your friends should always have the opportunity to eat well, and that price should never be a barrier between you and healthy, delicious, and freshly-harvested food.

GrubMarket is committed to providing you with the best grocery experience possible, by regularly offering you delicious food at unbeatable prices. We work with a variety of farms and artisan producers to bring you high-quality foods and other items at prices that are up to 50% OFF what you'd typically find at other premium grocers.

GrubMarket is backed by Jerry Yang, the founder of Yahoo, GGV Capital on Sand Hill Road who invested in Square, Pandora and Alibaba, etc., as well as Y Combinator.

About the role

GrubMarket is a disruptive food tech company that is digitally transforming the food supply chain across the U.S. We provide our software to fresh food wholesalers, brokers, distributors, and suppliers. Our customers love our SaaS platform for how it increases their productivity and the profitability of their businesses. We completed our Series E round in late 2021 and are moving forward to an IPO.

We have an incredible opportunity for a quality assurance professional to join our software team, focusing on our B2B SaaS product, WholesaleWare. In this role, you will be a champion for product quality, partnering with our engineering, product, and customer support teams to ensure that our product is not impacted by regressions and other issues, and to help us address them quickly when they do occur.

Responsible for -Regression testing the software platform in both test and production environments -Creating strategic test plans and test cases that catch would-be issues before they reach production -Communicating status of product quality with both internal stakeholders and customers, including maintaining bug lists and issue trackers -Bug triage and reproduction; writing bug reports; identifying root cause -Number of customer reported regressions is a KPI for this role -Once fully ramped: -Reviewing product feature designs and writing feature test cases -Building internal tools and processes to streamline our support and engineering processes. Reduce our resolution time.

About you: -Minimum 2 years prior experience in QA, customer support, or engineering -You thrive in a fast-moving startup environment. You are a master at dynamic, real-time reprioritization based on customer needs, severity of issues, etc. -You are comfortable being on-call and troubleshooting complex issues with customers in the production environment. -You have an eye for well-designed UI/UX and high attention to detail -You are extremely well organized -SQL / data analytics experience is a plus

Technology

Product: E-commerce, SaaS industry-leading management software (Desktop, Cloud, on-premise)

Tech Stacks: React, Java, Angular, Filemaker

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