HR Project Manager ( Technology) at Wave (W12)
Mobile money app for Africa
Remote
Full-time
3+ years
About Wave

Build the future of money, Africa-first.

Join our global team bringing modern, affordable banking services to those who need them the most.

Our mission

We're making Africa the first cashless continent.

In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote d'Ivoire. Now, we're enabling over 700k payments every day, and growing fast. Our goal is to make Africa the first cashless continent. And that's where you come in :)

About the role

Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote d'Ivoire. Now, we have millions of users and are growing fast. Our goal is to make Africa the first cashless continent. And that's where you come in....

How you'll help us achieve it

We’re looking for an HR Project Manager who’s resourceful, organized, and proactive about getting things done. You’ll work within a close-knit team to bring tailored SaaS solutions to various departments in Wave.

In this role, you'll:

  • Manage HR Technology projects/initiatives from sourcing to implementation and handover.
  • Partner with various People Operations teams (Payroll, Onboarding, Recruiting, Office Management, IT, etc) to deliver technological solutions that advance Wave’s culture and efficiency of operations.
  • Manage the deployment of new SaaS softwares, processes, and integrations in partnership with IT and People Operations, including sourcing and negotiation, stakeholder management, testing and end user training.
  • Be an escalation point for People Operations softwares and tools.
  • Provide technical training and technical support to Wave team members; train other trainers.
  • Identify, own and implement change management projects and continuous improvement practices.
  • Be a strategic partner in developing Wave’s HR Technology team.

Key details

  • Employees in remote positions at Wave can work remotely from anywhere (between UTC -8 and +4) with reliable internet access in the US, Canada, United Kingdom, Belgium, Poland, Spain, Senegal, Cote d’Ivoire, Mali, Uganda, Kenya, or Ghana.
  • Our salaries are competitive and are calculated using a transparent formula. 
  • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).
  • 6 months fully paid parental leave and subsidized fertility assistance.
  • Unlimited vacation with a 20-day minimum requirement.
  • $10,000 annual charitable donation matching.

Requirements

  • 4+ years of relevant experience designing and implementing process improvement and transformation projects
  • Bachelor’s degree in Business Administration, Human Resources, or related field
  • Demonstrated proficiency in project management and consulting with the ability to adjust positively and readily to multiple demands, shifting priorities and rapid change
  • Experience working with geographically distributed and culturally diverse workgroups
  • Fluent in English
  • Excellent communication, project management skills and high-level attention to detail/accuracy
  • Excellent Google Sheets/Excel skills

You might be a good fit if you

  • Are excessively detail-oriented and seek to achieve excellence in everything you do.
  • Are a self-starter and proactive about achieving ambitious targets.
  • Love owning projects - you're autonomous yet know when to escalate problems.
  • Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.
  • Willing to go the distance to get something done.
  • Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
  • Adjust quickly to changing priorities and conditions
  • Have a strong bias for action and driven to identify and improve department and organizational processes.
  • Have great verbal and written communication skills and the ability to identify and tailor to a target audience.
  • Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion.
  • Fluency in French highly desirable 

Our team

  • We have a rapidly growing in-country team in Senegal, Côte D'Ivoire, Mali, Benin and Uganda, plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
  • We foster autonomy for our employees. You'll own your own projects at every stage, from understanding the problem to monitoring your solution in production.
  • We’re backed by world-class investors including Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator and Partech Africa.

How to apply

Click the link below to access the application page. Upload a resume plus a cover letter (if required), both written in English, describing your interest in Wave and the role. We review applications on a rolling basis.

Wave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Technology

We use boring technology for the most part: Postgres + Python on the backend. Native apps on the frontend. The hardest parts are connectivity and robustness in the face of bad networks and crappy devices.

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