Product Operations Associate at Clipboard Health (W17)
Connects healthcare facilities with nurses nearby.
Remote
Full-time
Any (new grads ok)
About Clipboard Health

At Clipboard Health (YC W17) we work with healthcare facilities such as hospitals, assisted living facilities, and rehab centers to provide on-demand nursing staff. We are a fully remote team that is humble and hardworking. We think this is the best way to improve a ton of lives. Nurses will have better schedules and shorter commutes, and patients will receive better care.

About the role

About the Team:

The Product Operations Team at Clipboard Health helps to identify the problems our customers are facing, understand those problems deeply, figure out how to completely eliminate the problem, and then coordinate with cross-functional teams to ensure execution and adoption of solutions.

To learn more about our product team, you should review our Product Team Standards: https://creatingvalue.substack.com/p/high-quality-and-fast

As a Product Operations Associate you will:

  • Collect, organize, and analyze quantitative and qualitative product data to identify product opportunities and customer needs
  • Actively engage with users and cross-functional teams to deeply understand the root cause of issues
  • Design, implement and track experiments that will resolve user issues or remove friction from current processes.
  • Communicate product feature releases, create customer and cross-functional team educational materials, and track adoption of product feature releases.

Read more about the role and apply directly here in our job dashboard in Greenhouse: https://grnh.se/3298e25d4us

Technology

ReactJS Node.js Javascript Ionic Mongo

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