Product Manager at Zip (S20)
The future of B2B spend
San Francisco, CA
Full-time
6+ years
About Zip

Who we are:

From utilizing new SaaS tools to hiring expert consultants, modern companies rely on external vendors more than ever before. Yet companies still rely on legacy ERP systems, some built over a decade ago, to manage spend and compliance. That’s why we started Evergreen (YC S2020), the first modern spend management system. We provide one place for employees to request any purchase and manage approvals across finance, legal, security, procurement, and IT.

We are a small but mighty team that have helped scale category-defining companies like Airbnb, Facebook, Apple, and Salesforce. We’re building a world-class engineering team to create the next generation of enterprise spend management products.

About the role

Interested in a 🚀 startup experience? We’re scaling fast at Zip (YC S2020)! Zip is tackling the $50B+TAM space to transform the way businesses manage spend. We started Zip because we saw the challenges companies had using outdated 20 year old software to manage hundreds of millions of dollars every year. We are a small but mighty team that helped scale category-defining companies like Airbnb, Facebook, Salesforce, Apple, Quora, Pinterest, and Square.

Your Role

We’re looking for a Product Manager to join our growing product management team and lead our core Request Collaboration product area. In this role you will help shape the user experience and feature set for tens of thousands of users requesting and approving hundreds of millions of dollars of monthly spend. You will ensure that we continue to deliver a consumer-grade collaboration experience while supporting complex cross-functional workflows.

You Will

  • Work directly with customers and customer-facing teams to understand user needs and solicit feedback on our existing product
  • Synthesize user needs with the company strategy and your product vision to develop a compelling roadmap and detailed product specs
  • Manage end-to-end execution for core product features/capabilities
  • Ensure we meet high customer standards by designing robust feature rollout and quality processes in coordination with stakeholder teams
  • Pick up slack wherever needed to ensure the team and product’s success, whether that means taking notes in customer calls or trying to reproduce and resolve a reported user issue

Qualifications

  • 4+ years of Product Management experience, preferably at a SaaS or consumer technology company
  • Experience working with engineering and design to ship sophisticated products that also deliver a great user experience
  • Experience building and iterating on products or feature areas from 0-to-1
  • Sufficient technical skills to ask engineers good questions and navigate through user data
  • Strong written and oral communication with internal and external stakeholders
  • Attention to detail and ability to quickly grasp complex business processes and industry knowledgeAbility to prioritize ruthlessly, even if may disappoint customers or stakeholders
Technology

We’re growing quickly and need your help:

We launched in early 2020 and are growing by 40% every month. We have a wide product surface area, covering request management, no code workflow builders, customer-facing reporting dashboards, connections to ticketing systems, integrations with financial systems, and more.

As a software engineer you will be responsible for building Evergreen’s core products and architecture. You will ship features that will be immediately used by our users, and will work with a tight-knit team that values open communication and cross-functional collaboration. We move quickly to solve a wide range of complex technical and product challenges. While we are an experienced team that can provide constant guidance and mentorship, we value engineers who can autonomously scope and solve difficult technical challenges.

Our product is built on Python, React, GraphQL, MySQL, and ElasticSearch. Our build-test-deploy stack includes Kubernetes, Spinnaker, Jenkins, Kibana, Prometheus, and Grafana. We are constantly on the lookout for new technology to improve our codebase and stack.

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