The Juggernaut is a NY-based subscription media company and community for the South Asia-curious. Targeted subscription media is a valuable bet: Black Entertainment Television (BET) sold to Viacom for $2.3b in 2000 and Liberty Media valued Univision at $14b in 2017. The U.S. South Asia diaspora alone has $460b of spending power and is the fastest growing demographic in the U.S., yet is underserved. We're backed by some incredible investors, including Precursor Ventures (also in The Athletic, Superhuman), Kevin Lin (co-founder, Twitch), Adam Hansmann (co-founder, The Athletic), and Balaji Srinivasan (ex-Coinbase CTO, ex-GP a16z).

The Juggernaut is a new type of media company that uses ambitious journalism to tell diverse stories about South Asia and the diaspora. We're headquartered in New York and backed by great investors including Y Combinator, Precursor Ventures, Twitch co-founder Kevin Lin, The Athletic co-founder Adam Hansmann, and ex-Coinbase CTO Balaji Srinivasan. 

Business Insider just named us one of the top media companies to watch in 2020. More about us in Axios, NiemanLab, TechCrunch, HBS MBA blog, Poynter, Cheddar, CNBC, and Forbes.

The opportunity

We’re looking for a full-stack engineer to help build, deliver, and iterate on a beautiful, high quality experience for our customers and potential customers. From personalizing the reading experience to developing new community features, you'll be responsible for end-to-end product development, with a focus on data architecture, conversion, back end, front end design, and more. You'll set best practices and document them, and be a champion for high-quality code.

Our tech stack

We use Contentful as our CMS, Stripe as our payments processor, Postgres for our database, and Next.js for our frontend (React). There are many more components but you will also have a role in modifying our tech stack as we grow.

Some of the problems you'll be solving:

• How do we build a 21st century media company across multiple platforms and formats that centers community?
• How do we define the product roadmap and build products beyond our core web site and app?
• How do we measure what is and isn't working?
• How do we pay back some of our tech debt, but also know what tech debt we can get away with, to be tackled later?
• How do we improve our customer journey (awareness, engagement, conversion, retention, virality) across web and app?
• How do we create a process for continuous improvement and A/B testing?
• How do we document our codebase and product decisions to ensure that we have a record of our technical / product playbook and learnings?
• How do we build a great product and engineering team culture?

Who we're looking for

• You are a software engineer with proficiency in modern web development frameworks
• You have strong product instincts You are comfortable measuring the "ROI" of product decisions and prioritizing tasks based on impact
• You have an eye for user-centric design, and can improve UI/UX — you are comfortable helping shape design decisions
• You collaborate well with non-technical teams and communicate clearly
• You write clean, maintainable, scalable code and develop, test, and iterate quickly
• You are eager to grow and help others grow, and know when to bring in helpYou can balance perfection with getting things done

What it's like to work at The Juggernaut

• You are ambitious — Even if you’re a bit shy of your ultimate, ambitious target, you can often push yourself further than you think. 
• You have taste — You are an expert in your domain and read and practice a lot so you know what great looks like. Even if you can’t articulate exactly why something isn’t working, you can work towards getting there.
• You are context- and data-driven — Even if certain solutions worked before, you think about the context and the data you have and how that might prove/disprove your hypothesis. Our customers are always surprising us — so unearth the context (and the data) first.
• You are reliable and nail the details when they matter — You get things done when you say you will. And if you can’t, you communicate what’s going on. You also nail the details when they matter — ensuring that our site doesn’t go down, for example — but also are open to experimentation when stakes are lower.
• You don't miss the forest for the trees — You keep the big picture in mind as you make decisions. You don't say yes to everything, but know whether you're solving the right problem at the right time.

We started The Juggernaut because we were tired of reductive South Asian storylines. If you're someone who wants to redefine what a 21st century media company and community looks like, do reach out.

We are looking for our first full-stack engineer to help take us to the next level, from a newsletter to a South Asia-focused media giant, using the power of software and data. Depending on experience and milestones, the role could transition into that of CTO or Head of Product and Technology.

Building a media company is difficult. Building a media company powered by subscription and having your customers open up their wallets means building an excellent user experience and getting the stories right. We are looking for someone who can test and iterate quickly. We are looking for someone who can define our initial tech stack and architecture for a paywall-powered media platform (and, eventually, an app). You will build the tools to improve user engagement across platforms (newsletter, social media, site, etc.) to help build and grow a thriving online and offline community. You will help build the tools that allow us to quickly understand which stories are worth covering or curating, as well as identifying potential contributors. You will help build the elements of a successful, innovative referral program.

The interesting problems to solve include: what subscription offer can lead to the highest conversion, what paywall best balances user engagement with revenue (absolute paywall, a few free articles, locked articles), which platforms (newsletter, site, social) will drive the highest engagement.