Modern Treasury builds payments operations solutions. We believe that payment operations is at the core of every business. Our tools automate the full cycle of money movement—from payment initiation, through approvals, to reconciliation—and are accessible through web application or API.
We’re a lean team and we work hard to build outstanding products for our customers. When we succeed, our customers grow.
We’re looking for a Customer Success Manager to join our Growth team. In this role, you’ll build deep relationships with our customers as you manage implementations, field technical questions, build relationships, and consult on product strategies.
We are looking for someone who loves helping customers solve problems. You will be critical to our customers’ success as they implement, build, expand, and deepen their relationship with and dependence on Modern Treasury. You will also help our technical teams stay close to customer needs and market trends. It’s important to us that we constantly incorporate their feedback as we build.
We are looking for an individual with the winning mix of creative energy; experience driving results with external parties; a detail-oriented mindset; comfort managing multiple concurrent workstreams; demonstrated ability to communicate technical products; ability to flourish in a fast-paced startup environment; and wholehearted empathy for our customers and their users.
ABOUT MODERN TREASURY
Modern Treasury builds payment operations solutions. Our tools automate the full cycle of money movement—from payment initiation, through approvals, to reconciliation—and are accessible through web application or API.
We believe that payment operations is at the core of every business. We’re a lean team and we work hard to build outstanding products for our customers. When we succeed, our customers grow.
WEEK BY WEEK
During your first week you will:
During your first six weeks you will:
During your first six months you will:
WHAT YOU SHOULD HAVE
Modern Treasury is committed to equal employment opportunity and does not discriminate in any employment opportunities or practices based on an individual's race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices), marital status, registered domestic partner status, age, national origin or ancestry (including language use restrictions and possession of a driver’s license issued under California Vehicle Code section 12801.9), natural hair, physical or mental disability, political affiliation, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.