Customer Success Manager at Treasury Prime (W18)
A modern banking platform for Banks and Fintechs
San Francisco or Remote
Full-time
1+ years
About Treasury Prime

We build APIs that let both banks, and their corporate customers, automate their banking operations. Opening accounts, managing money, everything you need to do with your bank—automated.

About the role

At Treasury Prime our mission is to empower developers to build new and amazing financial products by making it easy to connect with banks. Our APIs provide a wide range of banking services, from opening and servicing accounts, to making payments, issuing cards, and more. We're experts at managing banks' legacy systems and our deep integrations give our APIs the power to do anything the bank can do.

We're looking for a Customer Success Manager with strong interpersonal skills to build and nurture relationships with our banking and fintech partners. This is a great opportunity to have a huge impact on building a team and company culture from the earliest stages.

You will:

  • Own strategic relationships with customers
  • Leverage a deep understanding of Treasury Prime's products to help customers grow their businesses
  • Lead, navigate, and advocate for your customer throughout their Treasury Prime journey
  • Be the voice of the customer in our product planning and development process
  • Bring banking and fintech partners together; cultivating the trilateral relationship

You may be a good fit for this role if you:

  • Outstanding relationship competencies with a long-term, trust-based, partnership mindset - people like working with you!
  • Strong appetite for knowing what drives your customers' happiness and how to best meet their needs
  • Excel in a high-growth, high-intensity environment while playing a multitude of different roles
  • Quickly gain a deep understanding of a technical product and complex industry vertical

While these are not hard requirements for the job, the best candidates will meet many of these criteria.

We look forward to hearing from you!

Technology
  • Clojure
  • Javascript / React
  • Postgres
  • AWS

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