Account Executive - SaaS at Taplytics (W14)
Optimize any platform and build better products for your customers!
Remote
Full-time
About Taplytics

Born at Y Combinator in Silicon Valley and now based in Toronto, Taplytics helps amazing companies like RBC, Zappos, Grubhub, and Chick-fil-A deliver incredible customer experiences with our intelligent suite of experimentation, engagement, and analytics solutions. Our platform runs on over a billion devices around the world and processes over a trillion monthly events. Big numbers, but we’re just getting started – growing our company from here is a complex and compelling challenge for the right person.

Our vision is a world where companies can deliver engaging and highly personalized experiences to all of their users, no matter which device they’re using. Experiences that feel like magic, make their users smile, and turn them into lifelong customers.

And the exciting part? The world is ready. Customers are demanding these experiences and companies are rapidly investing in the technology to make it happen.

But, we need your help. Taplytics is growing fast in Toronto and we are searching for the talent to make our dream a reality. Taplytics has a bright future. Come grow your career with us.

About the role

Born at Y Combinator in Silicon Valley - the incubator that helped develop Airbnb, Dropbox, and DoorDash - Taplytics envisions a world where every digital experience is as unique as you are. 

To make that vision a reality, our software helps customers like RBC, MLS, GrubHub, and Houseparty amplify their customer experience by running A/B experiments on their mobile/web applications and marketing campaigns. Once armed with the results of these experiments, product managers and marketers can orchestrate personalized, incredibly impactful customer journeys—whether that means customizing the text in an email, the design of a mobile app, or the timing of a push notification. This way, each and every customer gets the custom treatment they deserve. 

To learn more about our platform, you can check out our Youtube page here!

And the exciting part? The world is ready. Customers are demanding these experiences and companies are rapidly investing in the technology to make it happen.

About the Role: Account Executive

In this role, you will close a variety of deal sizes and build win-win relationships with our clients across North America. You will have the support of our team through Marketing and Demand-Generation efforts, however, this is a full-cycle position and you will discover, qualify, build relationships, negotiate, and help onboard new clients.

How you'll make a huge impact:

  • Hunting new business: Source new sales opportunities through highly targeted and strategic outbound calls and emails by partnering with our Marketing and Sales Development Teams.
  • Closing new business: Develop and manage your own book of business and be compensated for your success in driving the organization’s growth. This is a hunter role that targets net new logos. 
  • Product Expertise: Become a Taplytics product expert and assist buyers through the purchasing process by qualifying, negotiating, and closing sales opportunities. 
  • Strategy Development: Leveraging Account-based Sales, determine the most effective methods to open new prospects leveraging previous successes and earned relationships.
  • Build Relationships: Meet with customers in-person (and now remotely) to build strong relationships while partnering with marketing, product, and customer success teams to drive the business forward, as well as build strong internal relationships for long-term customer success.
  • Diligence: Update Salesforce to document all activities on opportunities and follow-ups.

What an incredible candidate looks like:

  • At least 2 to 5+ years full-cycle sales experience selling B2B SaaS with an exceptional track record of hitting quota 
  • Previous experience in the production and engineering tools category is a significant bonus. Our product is technical, so being able to talk the talk is going to help you succeed. If you don't have that experience, don't worry; tell us how you were able to figure out a complex technical process in the past!
  • Experience in negotiating and closing SaaS deals in the $50k - 100k/year range
  • A solid understanding of how to help buyers navigate and manage their internal purchasing processes (do you subscribe to any particular methodology? We want to hear about it)
  • Fantastic communication skills: You eat email for breakfast, are a great listener on the phone, and always have insightful questions to determine need and value
  • Ability to speak to the “C-Suite" - you can walk into a boardroom and own a meeting with calm confidence and an aura of knowledge
  • A drive to innovate and think creatively

What you’ll get from us:

At Taplytics, our 50+ person team works with some of the world’s best-known brands on very complex technical challenges. Our culture of trying new processes, new tech, and new ideas means you’ll add valuable experience to your resume quickly. While you’re working to grow the company, we’ll have your back with a competitive salary, Employee Stock Options, unlimited vacation, and health benefits starting day one!

The future at Taplytics is extremely bright, and by joining us at this early stage, you’ll be getting the opportunity to help us build and grow a company that we can all be proud of. Apply now and come join the fun!

Technology

Taplytics is growing and is looking to increase the team’s experience base by adding senior engineers. This is a chance to both be a leader on our small team as well as tackle the huge challenge of managing our user scale.

We operate using a micro-service architecture with many services built using Node.js and Python. Our micro-services are powered by various backend systems, including: MongoDB, Redis, Kafka, PostgreSQL, and ElasticSearch. We run at petabyte scale delivering experiences to billions of devices, requiring unique scaling solutions. Our systems are hosted across AWS / GCP using Docker Containers and Terraform. We are consistently iterating and improving our systems and workflows to improve how we develop code with a focus on producing the best product possible.

Our modern web front-end is built using the latest React.js tools, including Redux and Webpack with server-side rendering. We are continuously building on a very advanced web dashboard with interactive interfaces to modify the layout of mobile applications in visual A/B Test Experiments, develop rich messaging campaigns across many platforms, and new interfaces for seamlessly connecting together all functionality in our platform.

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