Benepass (W20)
An employee benefits card for modern companies

Customer Engineer

Remote
Full-time
Any (new grads ok)
About Benepass

Benepass (YC W20) helps companies take care of their people; employees get a single card for all of their benefits, paired with a friendly and intuitive mobile app. Our product makes it easy for employees to save on essentials (like child- and healthcare) and to enjoy their company’s perks (think work from home setups, fitness memberships, and free lunch) especially in a remote-first world. We also automate away tons of manual work that companies usually have to do to manage benefits.

Our investors include Gradient Ventures, Y Combinator, and awesome angels like Aaron Levie of Box.

HUGE OPPORTUNITY + HARD PROBLEMS

Benepass is using modern software, automation, and a great UX to transform the $30+ billion benefits industry. We’re displacing incumbents running on manual processes and legacy technology, like fax, checks in the mail, and artisanal CSVs.

To do that at scale, we need to solve hard technical problems involving payments, security, integrations, NLP, nightmarishly complex and ever changing rules, automation, and a whole lot more. We also have to deliver an incredible user experience through our web and mobile apps.

We know we’re on to something here: In the past year, we’ve grown to cover thousands of lives and signed big customers who are household names. We've found product-market fit and we’re growing at breakneck speed.

AWESOME TEAM

In my opinion, one of the biggest reasons to work here is the team you’ll be joining. I love that I get to work with a team who are not only smart and super capable, but are also really friendly and genuinely care about each other.

Background-wise, we run the gamut, from Wall Street to Google & Facebook to barbershops and professional sports.

(Also, nerd sniping each other is the company sport. Frequent topics include robotics, AI, synthetic biology, dev tools, rockets, WSB, cryptography, and our pets.)

About the role

Skills: JavaScript, Python, Bash/Shell, SQL

Benepass is growing quickly and we’re looking for a customer engineer to help us onboard our enterprise customers, prototype custom features for them, and let us adapt to changes as fast as possible.

In this role, you’ll work closely with our customers as well as our engineering and operations teams. You’ll build integrations and analytics for our customers and deliver MVPs of new and mission critical features. In the process, you’ll gain a deep understanding of how our business works and how to use software as a force multiplier when time is of the essence. (This would likely be great experience for future founders 😃)

THE IDEAL CANDIDATE WOULD

  • Have a degree in Computer Science or equivalent experience
  • Have good working knowledge of Python, SQL, Javascript, and shell scripting
  • Have broad technical knowledge and learn new topics quickly
  • Be comfortable interacting w/ customers & diving into the weeds of our business
  • Be highly organized, with strong attention to detail
  • Thrive in fast-paced environments with a high degree of autonomy
  • Be fluent in English, both verbal and written.

WHAT WE OFFER

  • Competitive compensation + equity
  • 95% coverage of medical, dental, and vision
  • Fantastic benefits (of course 😃), including:
    • $500 WFH setup
    • $150/month cell phone + internet
    • $100/month Wellness
  • Flexible PTO
  • Work from anywhere (during standard US business hours)

OUR STACK

Python, Django, Django Rest Framework, Javascript, React, Tailwind CSS, React Native (plus a bit of Objective-C and Java when it’s called for), AWS, Docker

Technology

Python, Django, Django Rest Framework, Javascript, React, React Native (plus a bit of Objective-C and Java when it’s called for), AWS, Docker

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