Armory accelerates software deployment velocity through automation and safety ...while expediting 'time to value' and boosting developer efficiency.
As enterprises move from data centers into the cloud, break monoliths into microservices, and look to deploy workloads to the optimal multi-cloud target environment (and generally move faster, safely), they'll need Armory's enterprise Spinnaker distribution, which enables sophisticated multi-cloud deployment strategies that leverage advanced features like: 1-click rollbacks, automated canaries, certified deployment pipelines, automated load testing, SLA-driven rollouts/rollbacks, red/black deployments, chaos engineering and flexible deployment pipelines.
We are looking for a passionate Technical Support Engineer with a deep-rooted foundation in DevOps and Open Source Technology. The Technical Support Engineer will seek to deliver delightful customer experiences while leveraging their sharp technical edge and background.
The Technical Support Engineer will be responsible for the entire customer journey from beginning of case creation, to resolution. This will include developing subject matter expertise within the Technical Support department and collaborating with cross-functional teams to learn rapidly, but thoroughly. The successful candidate will be a self-motivated learner who is able to pick up new technologies and skill-sets at a rapid pace. This is a customer-facing role in a highly collaborative and fast-paced environment and therefore requires exceptional soft skills with the bandwidth to prioritize and juggle several customer issues at once.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At Armory, our concept of diversity is broad. We understand that diversity comes in many forms and includes age, socioeconomic status, educational background, ethnic identity and national origin, marital and familial status, gender expression and identity, transgender status, disability status, religious affiliation, sex and sexual orientation, veteran status, neurodivergence, citizenship, and mental health status.
As we build a company that is both diverse and inclusive, we are also working on the way we communicate. There are challenges, stumbling blocks, and failings, but we are committed to learning and improving to make Armory a welcoming company. Here is a blog post from Armory’s CEO sharing his perspective of being an accomplice, and not just an ally in ensuring diversity and inclusion at Armory.
Armory is a Series C startup backed by B-Capital, Insight, Crosslink Capital, Y Combinator (W17), Bain Capital, and Javelin Venture Partners based in San Mateo, CA. We believe software is the highest leverage way to improve humanity. So, we are building a platform that unlocks collaboration between your Dev, Sec, and Ops teams and tools, from Code to Cloud. Built on Spinnaker, our Policy-Driven Deployments enable you to innovate with speed & safety. Our platform automates software delivery to make engineers happy and productive.