Memora Health (W18)
The Operating System for Remote Care Delivery

People Operations

Remote / Remote
Full-time
About Memora Health

Memora Health is building an operating system for care delivery that implements intelligent workflows to streamline care delivery and revolutionizes the patient experience outside the care setting. We offer an end-to-end platform that unifies fragmented health care data to enable providers, payors, and life science companies to automate care delivery operations - from patient communication to documentation to reimbursement. We uniquely use artificial intelligence to digitize existing care delivery workflows, giving clinicians infrastructure that learns from every encounter they have. Memora supports a full suite of virtual care systems from automated patient intake and scheduling to remote monitoring and care pathways to billing and documentation.

About the role

Memora Health is building an operating system for care delivery that implements intelligent workflows to streamline care delivery and revolutionizes the patient experience outside the care setting. We offer an end-to-end platform that unifies fragmented health care data to enable providers, payors, and life science companies to automate care delivery operations - from patient communication to documentation to reimbursement. We uniquely use artificial intelligence to digitize existing care delivery workflows, giving clinicians infrastructure that learns from every encounter they have. Memora supports a full suite of virtual care systems from automated patient intake and scheduling to remote monitoring and care pathways to billing and documentation. Memora is backed by Andreessen Horowitz, SV Angel, Kevin Durant, Martin Ventures, and several healthcare strategic groups.

Memora has established a significant presence within health systems and is beginning to rapidly scale operations in this market as well as expanding focus to the broader healthcare ecosystem. To do so, we are growing our team and are excited to bring on a People Operations hire. This role is an opportunity to start on the ground floor of one of the fastest-growing healthcare companies and to help shape its people practices and overall team success. In the process, you will have the opportunity to impact how the nation’s largest health systems and plans deliver care.

In this role, you will have a critical responsibility of developing people operation practices at Memora Health through curating team culture through rapid growth, identifying development opportunities, and building human resources processes. You will have an impact on all current and future employees of Memora Health. You should not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems. This role will report to our VP, Operations.

 

Primary Responsibilities:

  • Create team building opportunities that drive forward the culture of Memora Health

  • Build and iterate an employee onboarding experience that sets new team members up for success

  • Identify industry standards and best practices around people operations and benefits

  • Lead in the development and implementation of human resources systems and policies

  • Own performance management processes and talent development initiatives

  • Partner closely with hiring managers on all people practices from onboarding to performance management to resource planning

Qualifications (Required):

  • 3+ years of experience across people operations, human resources, or project/program management

  • A love for all things people and process

  • Experiencing launching people initiatives

  • Exceptional communication skills with high attention to detail

  • Display care and empathy for all team members while prioritizing and managing key business decisions 

Qualifications (Bonus):

  • Experience running people operations at a high-growth startup

  • Compliance and benefits experience

What You Get:

  • Join one of the fastest-growing, venture-backed health tech companies

  • Work alongside a world-class team to help build and scale Memora

  • A dedicated external advisor who is an industry leader in HR or People Operations

  • Shape how leading health systems and plans think about their patient outreach and engagement strategies

  • Improve the way care is delivered for thousands of patients

  • Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and payers

  • Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, personal Macbook, and a 401(k) plan

Technology

N/A

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