Staff Site Reliability Engineer at Flexport (W14)
Platform for global logistics.
Bellevue, WA, United States; Chicago, IL, United States; San Francisco, CA, United States / Remote
Full-time
6+ years
About Flexport

Flexport's mission is to make global trade easier for everybody. We are connecting humanity in a seamless web of global trade with our unique blend of software, human expertise, and physical infrastructure.

Our platform connects all the roles in the supply chain to improve the user experience and drive down transaction costs of international logistics, while helping companies make more data-driven decisions about where, when and what products to ship.

About the role

Build the programs to help Flexport grow.

Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $2.2B from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & Softbank. 

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. 

Flexport is looking for Site Reliability Engineers (SREs) to help Flexport establish itself as the most trusted company in the global trade ecosystem. Our SREs are responsible for creating a culture of reliability through the proactive development of services that make our technology teams do their jobs better. We focus on Flexport’s internally developed, user-facing services and other production systems to ensure that they run smoothly and that we can quickly resolve disruptions.

What you’ll do:

Create sustainable systems and services through automation and uplifts. Advise product teams in system design, platform management, and capacity planning. Design, implement, and maintain resilient deployment capabilities. Improve upon change management processes to limit the impact of bad changes, quickly and accurately detect problems, and ensure safe roll-back and recovery. Establish and maintain monitoring capabilities that track service availability, capacity, and performance across our production environments. Develop SLOs in partnership with product and engineering teams to influence velocity and service reliability. Participate in the incident management program and oncall rotations to continuously assess operational state, identify opportunities for improvements that reduce or eliminate toil.

What you’ll need:

10+ years of progressive experience in computing, distributed systems, storage, or networking - preferably with a strong software development background. Proficiency in languages such as Python, Go, Java, JavaScript, or Ruby with hands-on experience debugging and optimizing code. Deep expertise with developer/devops tooling including source code/artifacts management, CI and CD pipelines, and configuration automation with Infrastructure as Code. Production-level experience with Kubernetes, and container-based infrastructure. Hands-on experience with AWS. Experience with Azure and GCP a plus. Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams. Strong interpersonal and communications skills.

Where you’ll work:

Our flagship office is on Market Street in San Francisco, but we also have engineering teams working out of our locations in Chicago and Bellevue. Remote work is also possible from CA, CO, DC, FL, GA, IL, NJ, NY, OR, PA, TX, VA, WA. As a truly global company, we don’t let geography slow us down. We rotate hack-a-thons and move Flexporters all around the world.

Investing your time with Flexport means having immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade. 

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Technology

Our continuous releases are integrated with Buildkite and Github. On the frontend, we create our views with React, manage the flow of data with GraphQL/Relay, and test our application with Jest. On the backend, we’re in the process of decoupling our monolithic Rails app and introducing services using other languages, such as Java, Node.js and Go. Our data is persisted in mostly Postgres and Redis. Our stack is hosted on AWS using Docker.

Other jobs at Flexport

fulltimeSan Francisco, CA / Bellevue, WA / Chicago, IL / Remote (United States)Backend3+ years
fulltimeSan Francisco, Bellevue, ChicagoDevops11+ years
fulltime760 Market Street, San Francisco, CADevops$0 - $00.00% - 0.00%6+ years
fulltimeSan Francisco, CADevops6+ years
fulltimeBellevue, WA6+ years
fulltimeSan Francisco, CA6+ years
fulltimeSan Francisco, CAEngineering Manager6+ years
fulltimeBellevue, WA, United States; Chicago, IL, United States; San Francisco, CA, United States / RemoteFull Stack6+ years
fulltimeSan Francisco, CAFull Stack3+ years
fulltimeChicagoFull Stack6+ years
fulltimeSan Francisco Full Stack6+ years
fulltimeSan Francisco, CAFull Stack6+ years
fulltimeSan Francisco, CAFull Stack6+ years
fulltimeSan Francisco, CADevops6+ years
fulltimeSan Francisco, CAFull Stack6+ years
fulltimeChicago, ILFull Stack6+ years
fulltimeChicago, ILFull Stack6+ years
fulltimeSan Francisco, CAFull Stack6+ years
fulltimeSan Francisco, CAFull Stack6+ years
fulltimeSan Francisco, CAFull Stack$0 - $00.00% - 0.00%3+ years

Hundreds of YC startups are hiring on Work at a Startup.

Sign up to see more ›