Senior Product Manager
We have a beautiful, sunny office in Venice, California. We are dog-friendly. We offer above market salary and top tier health benefits (medical, dental vision), and cover 90% for employees and 85% for dependents.
Our Shared Values:
- Choose Love Over Fear: You make sound decisions from a belief in yourself, others, or opportunities rather than out of fear.
- Optimize For Trust: You have a track record of taking accountability for mistakes rather than blaming others. You communicate needs, concerns, and feedback directly with colleagues.
- Have a Growth Mindset: You take constructive feedback well and actively seek feedback from colleagues. You are self-motivated to generate your best work and make a greater impact everyday
- Be You: You are comfortable being your authentic self at work (including in the interview)
The Flex Company was founded on the belief that people deserve innovative and sustainable period products. Our mission is to create industry-defining products and services that set a new global standard for period health. Four years ago we launched the most innovative period product since the tampon: the menstrual disc. It had been nearly 80 years since the tampon was introduced, and our new product was quickly embraced by consumers everywhere. Flex started as a digitally native brand with one product, and quickly grew to a family of period products sold online and in top national retailers such as Target, CVS, and Walgreens.
The Flex Disc™and Flex Cup™ generate 60% less waste than tampons and pads and can be worn for up to 12 hours, all while maintaining the highest level of comfort through inventive engineering and rigorous testing.
The Flex Company is seeking a talented, full-time Sr. Product Manager to join our Tech Product team to help our business and technology scale. Reporting directly to the Head of Tech Product the product manager will help evolve our website and future digital products to help us create best in-class experiences for our customers. This role is pivotal to the future of technology at The Flex Company as you will help set the direction for how our digital product experience enhances the physical product experience.
Responsibilities Drive day-to-day priorities of the engineering team to ladder up to broader strategic direction. Design product roadmap and ship new digital products & features. Manage optimization of current product through consistent “always on” testing methodology. Define future product vision and role of owned e-commerce in the broader portfolio. Leverage UI/UX insights and analytics to balance performance and consumer experience. Liaise with creative team to ensure brand consistency throughout the digital experience. Maintain close relationships with growth marketing to ensure that traffic enjoys a suitable on-site experience.
Requirements At least 5 years of relevant experience At least 2 years in a product role with measurable successes (e.g., conversion, engagement, subscriber, and/or revenue growth) Consumer experience is a must, ecommerce experience a strong plus. You possess a deep sense of customer empathy and use it to create better experiences. You are a strong cultural fit - this is just as, if not more important than the functional fit (see The Flex Company values below). Highly analytical (proficiency in generating unique, actionable, customer insights through data). Ability to manage workloads for engineering teams. Proficiency in Asana, Tableau, SQL, and/or Excel a plus. You know how to work cross-functionally with creative, growth, CRM and marketing to accomplish audacious goals.
About You: You are a growth-focused Product Manager who will work with the Growth team, Engineering Team, and Design Team to ship high-impact product. You are someone who takes accountability, and is a great teammate. You’re passionate about others’ success, including those you will manage directly.
In 1 Month You Will Identify a quick win / shipped one product Meet and get to know your team and all cross-functional teams. Develop a deep understanding of our customer experience, growth and retention strategies and product roadmap. Understand key reports, KPIs, and analytics tools. Become fully integrated in the technology team’s day-to-day functions, including semi-daily stand-ups and weekly prioritization meetings. Review past audits on the current state of our conversion and retention funnels and develop a point-of-view on optimization. Develop a strong grasp of our tech stack and the Shopify app ecosystem (including ReCharge). Understand deeply the “why” behind everything we do.
In 3 Months You Will: Own and launch large projects from concept to delivery that deliver impact to our business and customers Begin to manage the sprint cycle + ticketing process in Asana. Collaborate with cross-functional teams to collect requirements to develop and propose business solutions. Be part of the discovery phase to propose solutions comprising domain, technology and process knowledge. Analyze data and usage patterns to understand, develop, and articulate business requirements. Work closely with developers, designers, stakeholders, QA, and analytics to take ideas from concept to launch. Leverage data to report on the performance of product launches.
In 6 Months You Will: Ship products that meaningfully change the trajectory of major parts of the business Own core functional meetings including stand-ups, cross-functional meetings, and retrospectives. Become a primary point of contact for cross-functional teams on the day-to-day happenings of the product team. Feel comfortable managing multiple projects at a time and execute seamlessly. Work closely with the Head of Product to review and iterate on the technology team process. Provide recommendations on buy vs. build decisions when evaluating new features and functionality. Become a strategic partner in identifying assets that our digital product can build. Instill that understanding of “why” across all levels of the organization.
Our website is built on Shopify and use Recharge for our subscription payments; we use BrightPearl OMS for our backend