UpKeep (W17)
Beautiful, easy-to-use mobile software for maintenance teams.

Marketing Operations Manager

Los Angeles / Remote
Full-time
About UpKeep

We're taking the work out of work orders! Founded in 2014, our mission was to empower technicians, maintenance teams, and facility managers to be more productive through the adoption of new technology.

Today, we have developed a mobile-first, cloud-based solution that is simplifying maintenance requests and asset management across dozens of industries around the world. We're focused on remaining the leading Computerized Maintenance Management System (CMMS) on the market by constantly improving our software as a service (SaaS) and always putting our customers first!    UpKeep currently employs 70 amazing people that work together to ensure over 200,000 global users achieve their goals! We've been named the #1 Facility Management Software by Gartner & GetApp, #1 for Usability by Software Advice, and Easiest to Use CMMS by G2 Crowd. We've also been recognized as a "Best Place to Work" by Built in LA!

After graduating from Y Combinator, we’ve raised $50M in capital funding (Series A & B) from some of the top VC’s in the world including Emergence Capital, Insight Partners, Battery Ventures, and Bain Capital. Only 1% of venture capital is funneled towards the deskless workforce, yet 80% of the global workforce is not sitting at a desk. We are actively investing in the future of maintenance and the underserved deskless worker. 

We are a Y Combinator-backed company (YC W17)

Visit our website to learn more and view our current job openings! https://www.onupkeep.com/

About the role

UpKeep is revolutionizing the way businesses maintain, manage, and repair their facilities and equipment. We’re a Series B SaaS startup with 100 remote team members around the world. We’ve raised $50M in venture capital funding and recently surpassed 10,000 customers! UpKeep quickly became the #1 cloud-based maintenance and asset management software application by constantly innovating and always putting our customers first.

We celebrate our inclusive culture and strive to create a diverse and equitable workplace where everyone is treated with kindness and respect.

What you'll do

  • Support automation and campaigns in our Pardot instance.
  • Take responsibility for the day-to-day execution of requests from marketing, paid digital, and revenue operations stakeholders.
  • Ensure data integrity and proactively identify opportunities for process improvements.
  • Assist in building a measurement program to track the efficacy of marketing efforts.
  • Assist in building out campaign and lead reports and dashboards in addition to the data structure and workflows within Salesforce
  • Work closely with peers on the marketing and sales teams to ensure alignment.

What you've done:

  • 1-2 years of Pardot experience is required
  • 1-2 years of experience in a B2B SaaS business
  • Exceptional attention to detail and organizational skills
  • Resourcefulness and willingness to learn: you'll figure out what needs to be done and find ways to make it happen
  • Ability to work remotely and a desire to make an impact at a high-growth start-up
  • Bachelor's degree or equivalent experience desired
  • Experience with tools such as Google Analytics, Google Tag Manager, and MetaData.io are nice-to-haves

Employee Benefits:

In this full-time position, you'll receive top-notch benefits such as equity/stock options, paid holidays, 12-week parental leave, unlimited vacation/sick time, 401k, and affordable medical, dental, vision and mental health insurance options. We value a work/life balance and believe that family and mental health should always come first. 

The Company:

UpKeep was founded by our CEO, Ryan Chan, from an idea he had while working as a process engineer in a manufacturing plant. He believed a cloud-based, mobile-first software solution could drastically improve the workflow and productivity of maintenance teams, technicians, and facility managers. He was determined to build on this vision— so he learned how to code and created the first version of UpKeep in 2014.

Today, we’re simplifying and modernizing work orders for half a million people in over 50 countries. Our 100+ team members are focused on ensuring UpKeep is the smartest and easiest-to-use Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software available. We have customers in industries like manufacturing, food production, education, healthcare, property management, hospitality, energy, and transportation. In addition to providing data-driven insights and reporting, UpKeep gives users the ability to manage tasks and teams on-the-go.

 

Top VC’s including Insight Partners, Emergence Capital, and Mucker have confidently backed us since we graduated from Y Combinator in 2017. Here’s an interesting fact: Only 1% of all software venture capital is invested in the deskless workforce, yet 80% of the global workforce is not sitting at a desk. That’s over 100 million people in the U.S. alone! We’re committed to empowering those underserved deskless workers.

Company culture and employee appreciation are very important to us, which is why we've been named a "Best Place to Work" by Inc. Magazine and Built in LA.

Interested in learning more?

$36M Series B:

https://www.onupkeep.com/blog/upkeep-series-b-funding-announcement/

Demo Video:  

https://www.youtube.com/watch?v=oX7Lak7o0qI

Customer Reviews:  

https://www.capterra.com/p/145635/UpKeep/

UpKeep Slack Community:

https://upkeep.org/communityslack/ 

Website:  

www.onupkeep.com 

UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need any accommodation due to a disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds. 

Technology

Native iOS (Objective-C & Swift) Native Android (Java) Frontend (Angular 1 and React) Backend (Node, MongoDB and Postgres) Hosted on AWS managed by mLab

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