Whatnot (W20)

The Community Marketplace

General Manager - Trading Cards

Location
 
Los Angeles
Job Type
 
Full-time
Experience
 
6+ years
About Whatnot

Whatnot is a community marketplace where you can buy, sell, go live and geek out with collectors and other like-minded people. Today’s online marketplaces are neither safe nor fun -- they’re full of counterfeits, and you shop by endlessly scrolling through listings. Whatnot verifies every item sold and provides a fun social shopping experience to enjoy with friends and community members.

Whatnot is backed by some of the industry’s best venture capital investors, including Y Combinator, Scribble.vc, Liquid 2 Ventures, and Wonder Ventures.

About the role

About Whatnot

Whatnot is a community marketplace where you can buy, sell, go live and geek out with collectors and other like-minded people.

Whatnot is backed by some of the industry’s best venture capital investors, including Y Combinator, Scribble.vc, Liquid 2 Ventures, Operator Partners and Wonder Ventures.

Responsibilities

  • Ensure success within the trading cards category on Whatnot and turn Whatnot into a destination for trading cards
  • Define and monitor key success metrics in the category and ensure there’s sufficient liquidity for a healthy ecosystem
  • Partner with large sellers and influencers and convince them to sell and go live on Whatnot
  • Manage marketing, partnerships and seller onboarding across trading cards and run key marketing activities *. Launch new trading card & related categories on Whatnot including Magic Cards, Yu-Gi-Oh cards and more
  • Hire and manage a partnership, marketing & community support team as we grow
  • Stay close to sellers and buyers in the ecosystem to understand user needs and provide the engineering team with key user insights and problems
  • Be an internal advocate for buyers and sellers in the vertical and ensure we are solving for their pain points
  • Flex as needed to help with other parts of the business like customer support, trust and safety & more

Requirements

  • Comfort moving fast in an ambiguous work environment with little guidance
  • You’re a problem solver, so when you confront a new problem you can figure out what to do quickly
  • You’re incredibly analytical and have experience with SQL
  • You have experience guiding, managing & hiring a team
  • Significant partnerships and marketing experience
  • Comfortable with change. This is a fast growing, and adapting startup -- what you do today may not be what you do tomorrow
  • Experience working on a marketplace or two-sided platform where you’ve had to balance the needs of multiple parties
  • 8+ Years works experience in a fast paced environment including startup experience

Technology

Infrastructure: AWS, Kubernetes, Serverless

Databases: Postgres, DynamoDB, ElasticSearch, Redis

Backend: Python (Flask), Node

Front-End React, React Native

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