OpenPhone (S18)

The new phone for business.

QA Engineer

Location
 
Remote
Job Type
 
Full-time
Experience
 
3+ years
About OpenPhone

OpenPhone is on the mission to build the world's best calling and messaging app for professionals and businesses. With over 10,000 paying customers already, we are aiming to be the #1 communications app for the 130 million professionals in North America.

Our founders are previous engineers and product managers at companies that have built software for over half a million businesses. We are backed by the industry’s best venture firms including Y Combinator, Slow Ventures, and Garage Capital, with an amazing list of advisors from Asana, Facebook, Google, and more.

About the role

Do you love creating amazing software? Do you thrive in autonomous, fast-paced environments? Do you want to make a major impact at a high-growth startup?

As the first member of our QA team, you’ll directly impact the OpenPhone customer experience by maintaining a high bar for the quality of our iOS, Android, web, and desktop apps. You’ll own major features, working closely with everyone on the team to deliver a world-class product.

Here are some things you’ll do:

  • Build test plans for new features, feature updates, and product improvements
  • Set standard for testing best practices on the engineering team
  • Execute tests on our beta release candidates for iOS, Android, web, and desktop apps
  • Analyze error trends to identify patterns and root cause systemic issues
  • Analyze product feedback to help us create the best product for our customers
  • Own features through inception, design feedback, implementation, and launch
  • Collaborate with our Product, Engineering, and Customer Experience teams

About you:

  • You have 2+ years of experience in Quality Assurance / DevOps / Engineering
  • You're comfortable with web monitoring systems such as New Relic, Papertrail, LogDNA, and Sentry.
  • You have a strong quality sense and experience working closely with mobile and web development teams
  • You're an excellent communicator with a passion for tough technical problems
  • You have great attention to detail

Bonus points:

  • Familiarity with consumer centric Mobile and Web app testing
  • Product intuition and user empathy
  • Experience ensuring a consistent user experience across different platforms
  • Understanding of the importance of test plans and how to approach writing informative bug reports
  • Self-drive to improve the product experience
  • Familiarity with a scripting language like Python, Swift for iOS, Espresso for Android, TestCafe for Web

There's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination, who is excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact candidate description.

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