Dover (S19)

Helping top companies source the best talent.

Engagement Manager

Location
 
San Francisco / Remote
Job Type
 
Full-time
Experience
 
3+ years
About Dover

Dover is building the first truly modern recruiting agency. We help some of the fastest growing companies in the world find and engage the best talent for their open roles.

We've combined decades of hiring expertise with our unique, algorithmic vetting technology to ensure that every candidate we introduce to our customers is a perfect fit.

About the role

Skills: SQL

Dover is looking for the third member of our Engagement Management team.

In this role, you'll be responsible for ensuring that our clients have a stellar experience using Dover. Your day to day work will involve interfacing with founders, CEOs, and CTOs of some of the fastest-growing companies in the world. You'll be running onboardings, helping clients refine their searches, and working inside of the Dover product to deliver results. You'll have to combine sales, account management, product management, and analytical skills to work cross-functionality with our entire team and champion the clients' needs within the company. You'll work both strategically and tactically to implement improvements to all parts of Dover's operations.

We are a small and growing team, so your responsibilities will evolve rapidly. As an early hire, you will have unparalleled opportunity for ownership and growth within the company.

The Responsibilities

Onboard new clients and educate them about recruiting and the Dover process Create and closely monitor metrics to ensure we meet and exceed client expectations Interface with clients and the customer-facing team to guide product decisions and priorities based on client feedback Work cross-functionally to drive strategic projects in operations, sales, marketing, hiring and customer experience Build playbooks and best practices to help us scale

About You

Have a bachelor's degree Have 2+ years of work experience in the tech industry Have 1+ years of customer-facing experience Have excellent communication skills Have a high sense of ownership and the ability to work autonomously Can move quickly and adapt to ever-changing requirements in a high-pressure environment Are analytical and want to dive deep into the data and process Are thorough and drive projects to completion

About Dover

Dover is the modern recruiting department for the world's top companies. We combine domain expertise with best-in-class automation to help companies hire the best talent for their open roles.

Recruiting is a $50B industry in the US, but recruiting departments and agencies still have incredibly manual processes. Recruiters spend countless hours on administrative work, so they have less time to do what they do best: pitch and close candidates.

We've built a better way. Our advanced ML-powered matching software finds the perfect candidates for a particular role, and our NLP outreach system reaches out to those candidates in a highly personalized way. We're automating the entire recruiting stack, from sourcing to scheduling.

Our team is made up of repeat entrepreneurs from MIT, Stanford, Dropbox, Quora, McKinsey, and more.

Our Commitment to Diversity

At Dover, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do this because we know the more inclusive we are, the better our work will be.

Dover does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We encourage candidates of underrepresented backgrounds to apply.

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