Vouch (S19)

Vouch provides insurance and risk management tools for start-ups.

Product Designer

San Francisco, CA, USA
Job Type
3+ years
About Vouch

Vouch is building the future of commercial insurance: instead of having to go through stodgy brokers, and long paper-based applications, Vouch will make it easy for any Seed or Series-A stage company to get all of the business insurance (property, liability of various sorts) they need, and will ensure that this coverage scales as a company does.

About the role

About Vouch

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company, backed with $70M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for startups.

We're doing this by making insurance fast, responsive, and focused on our customer - startup founders. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

Role Responsibilities:

Vouch is looking for a Product Designer to join our growing team, eventually reporting to our beautiful San Francisco office. We’re looking for someone who lives and breathes customer empathy and is excited to be a voice for our founder-users across the entire Vouch organization. You will shape how our product presents itself to new markets, support the launch of new insurance programs, and reinvent how our customers interact with their insurance after purchase.

Job Duties:

  • Own our users’ account (or member portal) experience, where they log in to adjust their coverage, file claims, request proof of insurance for partners, and more.
  • Design beautiful and intuitive interfaces that help our customers get the most out of their insurance and reduce risks to their business.
  • Think creatively within the constraints of the insurance industry, aiming for step change improvements instead of iterative refinements.
  • Collaborate with product, engineering, marketing, and sales stakeholders to create designs and collaborate on technical implementation
  • Share continued learnings about our customer and advocate design principles to the broader Vouch Insurance team

About you:

  • +3 years of web/app experience as a professional UX or Product Designer
  • Proven track record of solving complex interactive customer problems
  • Clear cross-team communication skills
  • Experience working with modern design tools like Figma, Sketch, etc.
  • Good understanding of responsive design techniques
  • Experience synthesizing user research into beautiful and intuitive interfaces

Nice to have:

  • Illustration and animation skills with offline/print experience a plus
  • Bachelor’s degree in a design-related field (Interaction Design, Human Computer Interaction or Industrial/Graphic Design)
  • Experience in an highly regulated industry
  • Familiarity with CSS

Vouch is proudly an equal opportunity employer and celebrates the diversity of its growing team.

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