We are a fast growing startup with a product used by thousands of consumers and dozens of coffee roasters every day. We are looking for a self-motivated individual with experience operating businesses/organizations.
This role would have sole responsibility over large parts of our service. This means being able to “scale up” and understand larger strategic considerations while also “scaling down” to handle the minutiae involved in operating a company. This role will wear multiple hats and work directly with the founders.
For the right person, there’s unlimited room for growth. You can accelerate your career by 10 years.
Remarkable discipline and organization
Great attention to detail
Great capacity to prioritize properly
Ability to execute several projects in parallel
High speed of execution
Strong work ethics
Resourcefulness, ability to get things done on your own, despite obstacles
Great communication skills, both writing and speaking
Ability to learn fast
Ability to receive and incorporate feedback
Willingness to get your hands dirty, no task is beneath you.
Organize and coordinate functions relating to the operation of the business.
Monitor several internal processes.
Maintain updated vendor information.
Communicate with external providers when needed.
Provide recommendations and suggestions for improvements in any aspects relating to increased performance.
Help with the onboarding process for new customers and vendors.
Handle high volume of Customer Service emails daily.
Shipping and Handling Returns
Manage Social Media/Community events
Excellent written communication skills in both a business and consumer facing context.
Proficiency in Excel.
Creativity (May engage in social media and marketing content creation.)
Strong problem-solving and analytical skills.
Good social and presentation skills.
Excellent oral and written communication skills.
High self-initiative with the ability to work well under pressure.
Able to work effectively with minimal supervision.
Proficient in technology especially Microsoft Office applications (Pivot tables, V-lookups).
Physical capability of standing or sitting for long hours each work day