Operations Functional Lead
GoLorry is consolidating the fragmented Indian trucking market into a single service provider. We provide India’s first truly instant pricing on any route. Clients can then book any number of trucks, manage future orders, and track trucks en route, all in our app without any phone calls. There’s no bidding to wait for and you’ll never see a “We’ll call you later with a price” message.
Our platform gives you access to all of India’s trucking market, regardless of where you are. We operate throughout India, directing our truckers towards routes where demand is highest. This allows us to form round trips and improve turnaround times.
We’re dedicated to technology, digitizing payments, records, and paperwork whenever possible, but we know that real-world work often requires a human touch. For those times, our customer service is always available 24/7 to both clients and transporters.
Skills: Python, R
What you will do
1. You will get hands-on on one or more of the functions below - Business development: acquire clients and explore new demand segments - Client management: handle the day-to-day client orders and solve operations problems to ensure service quality. Coordinate order fulfillment to satisfy all necessary stakeholders - Analytics: collect and analyse operations data to better understand and serve clients' needs. - Supply launch: develop supply growth in new cities 2. Convert operational problems to technical solutions 3. Build processes to maximize operational efficiency 4. Learn through fieldwork to empathize with GoLorry users 5. Create workflows that empower team members
1. Strong drive to achieve and win. Outstanding track record of achievement in academics, profession, sports, etc. 2. Effective communication. Strong English communication is a must. 3. Good command of technical skills such as Excel, R, Python 4. Intelligent and smart 5. Uncompromising execution of strategy. Able to work for long hours. 6. Embrace responsibility and leadership through accountability 7. Confident and assertive